Privacy Policy

Last updated: September 10, 2026

⚖️ By using FleetMate you agree to all our Terms of Service, Privacy Policy and Data Protection agreements.

Your privacy is important to us. This Privacy Policy explains how FleetMate collects, uses, and protects your personal information.

1. Who We Are

FleetMate is owned and operated by FleetMate Venture, registered in the Republic of Kenya. We provide fleet, vehicle, and driver management tools with payments and analytics.

2. Information We Collect

User Information

Name, contact details, ID/passport, business registration, account credentials.

Vehicle & Fleet Data

Registration, insurance, maintenance logs, trips, GPS (if enabled), performance data.

Driver Data

Name, license, contact info, trip logs, remittance history, performance reports.

Partner Data

Company info, contact person, integration category (insurance, garage, lender, telematics, payment).

Payment & Transaction Data

Plan, invoices, references (no card details stored).

Device & Usage Data

IP, device/browser, app version, logs, timestamps, diagnostics.

3. How We Use Information

We use data to:

  • Provide and improve FleetMate services

  • Manage accounts, authentication, and subscriptions

  • Process payments and invoices

  • Send updates and notifications

  • Enable partner integrations

  • Comply with legal obligations

Legal bases: contract performance, legitimate interests (security, analytics), legal obligations, and consent (e.g., marketing).

4. Data Hosting & Transfers

All data is hosted securely in the United States. FleetMate complies with the Kenya Data Protection Act (2019) and international transfer safeguards.

5. Data Sharing

FleetMate does not sell or rent personal data.

We may share limited data with:

  • Authorized Partners: insurers, garages, lenders, telematics providers, and payment processors.

  • Service Providers: cloud hosting, analytics, and communications vendors under confidentiality.

  • Regulators or courts when required by law.

6. API Integrations

FleetMate offers secure APIs to partners and fleet owners. Integrations must use authentication, handle only permitted data, and comply with this Privacy Policy and Partner Terms.

7. Data Retention
  • Data is retained only as long as necessary for service delivery, compliance, and dispute resolution.

  • Users may request deletion by emailing hello@myfleetmate.com

8. Your Rights

Under Kenya's Data Protection Act (2019), you may:

  • Access your data

  • Request correction or deletion

  • Withdraw consent

  • File complaints with the Office of the Data Protection Commissioner (ODPC)

9. Security

FleetMate uses encryption, HTTPS, access controls, and regular security audits to protect data. While no system is completely secure, we follow best practices.

Encryption

SSL/TLS & Data Encryption

Access Controls

Role-Based Permissions

10. Children's Privacy

FleetMate is for users aged 18 and above. We do not knowingly collect data from minors.

11. Policy Updates

FleetMate may update this policy periodically. Updates will appear on our website with a revised "Last Updated" date.